I am documenting the user management procedures for a new implementation of Splynx and defining the user offboarding process (i.e. deactivating access to an individual Administrator). Is there an alternative way to disable access without deleting the Administrator? Deleting records is really not a good solution for traceability and good record keeping. Thx
On our old billing platform, we had a usergroup called “former employees” that had no access to anything. We would move former employee accounts to that group. Allowed us to retain all their data but they could not log in or do anything.
Does that achieve what you want?
Yes, that would work for us; I have tested it and users would only be able to edit their Profile settings. Thanks for the suggestion!