Update limits when change plan

Support
1

Hello to all.
I’ve started to test Splynx since 1 week.
I can tell that is a great system with bright future.
My problem is this, when I change plan to customers from let’s say from monthly to daily, customer which has active pppoe logins in Mikrotik, does not get disconnected.
How to disconnect customers, so the simple queue can updated to the new limits of new plan?
Or at least, not disconnect, but update queue limits.

Thank you to all.

2

Well looks like queue are updating only when customer is user static IP and not from pool range created in IPv4 Networks. Is this supposed to work like this?

3

Hello,

it depends on what start date to a new service you specified. If you set up new service to start from next month, it will start only then and current service will be online till that time.