Features Request - Customer Calling Trace Tab in Customer Profile


#1

Hi i want to have an option where i my call center operators or my customer service agent, go to that tab and put for example

CALL TIME, AGENT CALL REASON, THE CUSTOMER TAKE THE CALL ? some things like

just for have a better record of the customers


#2

I would really want this to this great pick of software… I vote for it…


#3

Can you add these additional fields to customer ? https://doc.splynx.com/display/SPL/Additional+fields


#4

No alex i will not work i need some many features for splynx on my company if you can tell to you developers to help me with it i can pay will be bether


#5

please write all your requirements here : support@splynx.com and we will take a look on it.
Note - many things can be added as custom development, it’s a paid service, but not everything.
So if you need a custom paid feature - you should describe it with details and send it to us, I will send you back a quotation how much it will cost.