Do not create queues in mikrotik

I have another question that I have with the splynx and in this case is that they are not creating the queues SpLSTQ and SpLSQ, I have already changed all the settings I have connected in pppoe ppptp with static ip and dynamic ip assigned by splynx I can not give With the solution … I followed the advice in this manual “Overview” and still do not achieve anything
I would like to know if you can help

thank you very much

Hi, what shows you the API log ?
Splynx tab Mikrotik Log in the router menu

aqui lo tienes

The log does not show the results and change the number of lines to show only shows that make that change and ready