Problems with prepaid cards


#1

Hello, I have problems with the prepaid cards and it is that the cards consumed do not appear to me as such, they appear to me normal of 20 only I appear 3 consumed.


#2

Sorry, I didn’t understand what is the difficulty … :frowning:

Can you share some screenshots?


#3

These cards are already consumed and expired and do not appear as such, allow them to connect for a minute with those users and passwords.


#4

When you connect with one of that card, you will receive other status than “New”, so all these cards were never used.


#5

The status of the card does not change and has already been used, which I can do to change the status, the user with one of those cards connects and navigates one minute and then disconnects again but then can reconnect for another minute.


#6

Hello,
we’ve tested your problem and seen nothing. Everything works fine.
Look at screenshots:













At last, we’ve tested your cards configuration:






It looks good.

WBR, Splynx team.